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Your company could avoid miscommunication, run more smoothly, be more productive, enjoy more respect—and grow as a result. Dale Klein’s training in Corporate Communication Strategies aims at all those results and more.
HOW DOES IT WORK?
Because Corporate Communication Strategies covers a wide range of skills—listening, interpersonal dynamics, networking, interviewing, customer service, basic supervision and more—Dale tailors each session to the client’s specific needs. After identifying those needs in initial meetings, she then works with the people involved in one-on-one or group coaching, drawing from a broad range of tools and strategies to help them communicate better. Companies have used this training at all levels of their organizations, from senior management to front-line staff.
REAL-WORLD EXAMPLES
- A human resources director, often described as “unapproachable,” didn’t realize how she came across to others. With Dale’s help, she became aware of her listening skills and improved her ability to give and receive feedback. Role playing led to fresh strategies that empowered her to respond to the perspectives of others. As a result, this manager began sending out positive messages to her colleagues, and they saw her in a more favorable light.
- An engineering manager from India was held in low regard by his employees. As a first step, Dale observed him in a department meeting, then walked him through the steps of effective meeting facilitation: not only developing an agenda and setting time limits, but also seeking the opinion of others and picking up on nonverbal cues. When he implemented these tools, employees contributed more during meetings, goals became clearer and the team became more cohesive.
- An insurance professional had just been promoted to supervisor. To prepare for her new responsibilities, she worked with Dale to learn exactly what it meant to be a leader. Together, they evaluated her communication style and identified situations where it could be improved. The new supervisor quickly learned how to understand her staff’s needs, communicate goals and expectations, and build a cohesive team.
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Testimonial . . .
"I learned a lot from watching Dale; her energy never lagged, her humor was spot on, and she was kind and effective in her reviews of our performances. Her workshop exceeded my expectations!"
---Sharon Davis, Media Specialist
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