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You could land that dream job—or select the right person for it. Dale Klein helps job seekers polish their responses and sell themselves while coaching employers on effective interviewing techniques.
HOW DOES IT WORK?
No matter which side of the desk you’re on, Dale begins with her unique insights on each essential part of interviewing: the opening (small talk), the middle (responding to and asking questions), and the close (ending the interview and following up). Then:
If you’re the interviewee: Dale will help you look closely at the essential pre-interview steps, especially research into your prospective employer. Role-playing exercises will sharpen your ability to respond with confidence to challenging questions, giving the right amount of information and staying focused. You will become adept at evaluating your responses and projecting yourself as confident and professional.
If you’re the interviewer: Dale will help you define your ideal candidate by evaluating your overall department structure and job description. You will learn how to screen candidates from their resumes, create strategic questions, and fashion hypothetical examples to get to the heart of what you need to learn. The result: you save time and increase your chances of finding the right fit for the job.
REAL-WORLD EXAMPLES
- A teacher was applying to become a principal in a local school district. After reviewing her resume and cover letter, Dale coached her to speak about her strengths, express her thoughts concisely and use words that were both specific and descriptive. Dale also focused on her client’s non-verbal behavior as it related to her overall image. Post-interview activities—writing a proper thank-you note and following up by phone—were a key part of the training. The client was exhilarated when she received the job offer.
- After 10 years in his current position, a vice president at a commercial bank was pursuing a new role with another employer—and he needed to brush up on his interview technique. Through Dale’s Interviewing Skills training, he converted his experience into specific skills and accomplishments that were valuable to the prospective employer. Then, through her speech coaching, he learned to vary the pitch and intonation of his voice, along with his non-verbal cues, to deliver his points with vitality. As a result, he was able to transform himself into a competitive, highly marketable candidate.
- An executive in a large human services firm believed that she lacked the skills to interview and hire appropriate staff. Dale began the training by helping her define her role as an interviewer and determine how to set the appropriate tone with each candidate. Through coaching, the executive learned how to elicit relevant information by using open-ended questions. Together, she and Dale designed hypothetical examples to pose in the interview, maximizing the opportunity to assess the candidate’s problem-solving abilities. Subsequently, the client was much more confident in her candidate selection, and it showed as she successfully added a vital new member to her team.
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Testimonial . . .
“Dale Klein is very professional, well spoken and has a large repertoire of skill areas that she can help clients with. Just a few are working on having a one-on-one discussion with superiors in order to be viewed with more respect and credibility. She has assisted me with both content and delivery in this area. She has also helped me with how I can contribute in meetings in a meaningful way even if I don’t have all the answers to offer. Other areas in which Dale assisted me were with proper breathing and posture to increase my volume level. She has also helped me present myself in a more favorable manner in personal situations.”
---Engineer
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