Dale can conduct training in Meeting Facilitation on an individual or corporate level. Using a wide range of tools and strategies, she equips clients with the skills to set a clear agenda, create a welcoming atmosphere, solicit ideas, stick to the schedule, set action items and more. With Dale’s help, clients learn to implement specific meeting roles and proactively contribute in meetings by planning ahead and building on what others say.
HOW DOES IT WORK?
Meeting facilitation can be addressed on either an individual or corporate level. One possibility is helping the client who may be a manager and needs to learn how to facilitate a group of people in a meeting or conduct an individualized meeting. Alternatively, the client may be a business looking for an outside resource to come into the organization and be the meeting facilitator on a specific topic.
REAL-WORLD EXAMPLES
The marketing director of a not-for-profit mental health facility was seeking assistance with executive management team meetings. Dale conducted individual interviews and ultimately facilitated a group workshop that focused on interpersonal dynamics (listening, feedback, nonverbal messages and other factors). As a result, the executive management team was able to get back on track and conduct productive, outcome-oriented meetings that were not sidetracked by ineffective communication.
As part of his responsibilities, an operations manager regularly conducted performance reviews with his employees. To help him improve his skills, Dale began by assessing his management style and defining the desired outcomes of these meetings. Then, she and the manager role-played a performance review, helping him to understand the employee’s perspective and turn the meeting into a dialogue. With these modifications, the manager could invite employees to be active participants in their own evaluations—and employee satisfaction rose accordingly.
"Working one-on-one with Dale has greatly increased my communication skills. She has opened my eyes to the art of communication that I didn't know even existed."
